Your VELTOP is covered by a 2-year warranty, starting from the date of delivery.
The warranty covers manufacturing defects in parts and textiles.

If you are not satisfied with your VELTOP, you have 14 days to return it. The return of the goods ordered is always at the buyer's expense.
To do this, please contact us using the form by clicking here. 
We will contact you within 24 hours to set up the return logistics.
As soon as we receive the protection, we will inspect it to check its condition, and then proceed with the refund based on this condition.

We ship all our products within 48 hours, subject to stock availability. Within Europe, delivery takes approximately 5 to 7 working days. Outside Europe, delivery takes between 10 and 15 working days.

All the parts used are designed and assembled in our workshops in France and 90% are manufactured within a 50km radius. They are selected to guarantee a long life for the product.

The first Veltop protectors were designed and manufactured in 2007. For more information on the history of Veltop, click here.